During the busy winter season, hotels experience an increase in guests as they travel home for the holidays. Hospitality businesses are more than happy to accommodate travelers during their journey. However, some guests aren’t able to enjoy the holidays from home and...
The hospitality industry has become busier as the year has progressed. Most visits and stays to hotels came from domestic travelers in the United States. Starting November 8th international travel restrictions will end. Foreign nationals who are fully vaccinated can...
The holidays are not far off, and this season could be especially busy due to the pandemic and loosened travel restrictions. The rush of the first “open” holidays in a year, should keep front desk managers on their toes, but in the chaos it can be easy for things to...
When you hand your guests an RFID hotel key card (or magnetic key card!) at the front desk, you’ll want it to represent your hotel nicely. Occasionally, your guests will take their RFID key card home with them as a souvenir, so you’ll want to make sure you provide...
Throughout the pandemic, there has been uncertainty at every corner. Making decisions about your business and pivoting to meet demands was a difficult journey over the last year. The pandemic isn’t over, but hoteliers and front desk managers kept the hospitality...
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