Knock, Knock! Who’s there? It’s Housekeeping, may we please clean your room? When guests stay at your hotel, it is important to create an avenue for them to communicate with your hotel employees. For many, the Do Not Disturb sign, also called a door hanger, is...
Have you ever been on the phone with someone and realized you need to jot down a quick note to yourself? These notes are as simple as a reminder to finish a guest task like sending more towels up to room 201 or the address of your meeting location. Not only have you...
When it’s time to reorder your hotel pens, do you take a minute to consider what your guests will think about them or how they will use them? Some may jot down a note or two; others may use those pens for a lot more and a lot longer than their stay at your property....
The best hospitality managers in the business know – it’s all about the guest experience. From the comfort of the room and the amenities of the hotel down to the channels available on the television and the hotel pens you provide, focusing on an A+ visit brings...
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