When guests come to visit your hotel, the check-in process is almost always their first point of contact with employees. This interaction can quickly set the tone for the rest of their stay. During the global pandemic, it’s necessary to change some of your normal...
Each step of your hotel’s reopening plan has been thoughtfully designed – you have proper safety measures, sufficient cleaning supplies on hand, and protocols in place should an emergency occur. All of the big items are ready to go, but have you sufficiently prepared...
Summer is historically the biggest travel season of the year. But with a global pandemic, travel volumes are significantly less. Now that states are starting to lift their stay-at-home orders and transition through phases of reopening in the United States, what does...
Across the country, safety guidelines are consistent – as your hotel reopens, facemasks are necessary. Requiring both guests and employees to wear face masks in public areas keeps everyone safe, eases worries, and reduces liability for you as an owner. While all face...
Guests visiting your hotel come from all walks of life and all parts of the world; there is no way to control where your guests are coming from. As we watch the global pandemic unfold, it is clear there are differences in case count and acceleration of spread from...
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