Do Not Disturb Signs: Good, Better, Best

Do Not Disturb Signs: Good, Better, Best

As hotels begin to fill up for the holiday season, front desk managers should be ready to welcome guests. Providing guests with exciting common areas to spend time in is a given; however, hotels should also allow guests to have their privacy. Consider stocking up on...
Optimize Your Check-in Process During COVID-19

Optimize Your Check-in Process During COVID-19

When guests come to visit your hotel, the check-in process is almost always their first point of contact with employees. This interaction can quickly set the tone for the rest of their stay. During the global pandemic, it’s necessary to change some of your normal...