Terms and Conditions

Terms of Use:

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Copyright and Trademark:

This site and the Content are copyright protected in the name of Access Marketing, Inc. Any unauthorized use of any Content at this Site may violate copyright, trademark, and/or other laws. You may download one copy of the Content on this Site on a single computer for your personal, non-commercial internal use only, unless specifically licensed to do otherwise by Access Marketing, Inc.  in writing. This is a license, not a transfer of title, subject to restrictions that you may not: a) modify the Content or use it for any commercial purpose, nor make any public display, performance, transfer, sale, rental, distribution, transmission, reproduction, or license of, or create derivative works from, Content from this Site; b) decompile, reverse engineer, or disassemble software Content except and only to the extent permitted by applicable law; (c) remove any copyright or other proprietary notices from the Content; or (d) transfer the Content to another person. You agree to prevent any unauthorized copying of the Content. Further, the Access Marketing, Inc. copyright notice must appear on all copies of the Content and no modifications of any Content may be made. There are a number of proprietary logos, service marks, trademarks, slogans and product designations on this Site. By making them available, Access Marketing, Inc. is not granting you a license to use them in any fashion. Access to this Site does not confer upon you any license under any of Access Marketing, Inc.’s or any third party’s intellectual property rights.


The materials on Access Marketing, Inc.’s website are provided “as is”. Access Marketing, Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Access Marketing, Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.


In no event shall Access Marketing, Inc.or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Access Marketing, Inc.’s website, even if Access Marketing, Inc.or a Access Marketing, Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata:

The materials appearing on Access Marketing, Inc.website could include technical, typographical, or photographic errors. Access Marketing, Inc.does not warrant that any of the materials on its web site are accurate, complete, or current. Access Marketing, Inc.may make changes to the materials contained on its website at any time without notice. Access Marketing, Inc.does not, however, make any commitment to update the materials.


Access Marketing, Inc.has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Access Marketing, Inc.of the site. Use of any such linked website is at the user’s own risk.

Digital Accessibility: (Do Not Sell My Personal Information – submit to info@frontdesksupply.com):

Access Marketing, Inc. is dedicated to providing an equivalent digital experience for our customers, regardless of physical or cognitive ability. To uphold our commitment, we adhere to the Website Content Accessibility Guidelines (WCAG 2.1 to level AA) in the design, testing and development of our digital experiences. This helps ensure our content is available to all – including those who rely on assistive technology.  Our digital standards, design and development teams regularly collaborate to ensure we follow accessibility best practices and consult with American Foundation for the Blind (AFB), who advocate for accessibility and digital equality. Please click the symbol user-accessibility-icon in the lower left corner to improve your experience should you have any issues.

If you are having difficulty using this website because of a disability or have an issue to report, we are here to receive your feedback and provide you with access to all of the information and functionality on this website. Please call our Web Team at 1-888-859-2061.

Site Terms of Use Modifications:

Access Marketing, Inc.may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law:

Any claim relating to Access Marketing, Inc.website shall be governed by the laws of the State of California without regard to its conflict of law provisions.

Sales Process:

Order shall be confirmed in writing either by purchase order or execution of New Account document.  Upon receipt, Access Marketing, Inc., (dba: Front Desk Supply) will issue order confirmation and estimated delivery date via email.  First time orders shall require a signed Production proof by Purchaser prior to release to production (see additional information below).  This proof is a representation of what the customer will receive and supersedes any prior information.

Graphic Services:

Graphic Services are complimentary up to 3 hours on each product that is ordered totaling $850 and higher.  For products totaling $850 or less, Graphic Services are complimentary up to 1 hour per products.  Bundled orders are handled based on each product’s total value using the noted scale.  Additional Graphic Services will be charged at a rate of $50 per hour.


Purchaser is responsible for final proofing and marking of all errors and changes. Access Marketing, Inc. will proof all critical phases and provide 3 rounds of corrections, at no charge. In addition, Access Marketing, Inc. will correct its own errors at no charge (ex final product is not the same as final proof).  Purchaser is ultimately responsible for final proofing and any unmarked errors in final proofing or printing. Beyond the 3 Draft allowance, Production Art changes shall be billed at $50 per hour.

Warehouse Program:

Access Marketing, Inc. will warehouse a customer’s order quantity for a period up of up to 1 year. At then end of 1 year, customer will be expected to take delivery of anything in inventory.  Reorders will begin the time period again.  Orders will be shipped and invoiced in smaller batches to accommodate purchasers’ on-site inventory storage limitations.  There is no fee for the program; however 10% of the total order value will be added to the initial invoice which will be a credit against the final order.  Purchaser is responsible for paying the order value in full by the end of established time period even if there is product remaining in the warehouse.


Credit terms are net 30 days on established accounts.  Without an established account, Access Marketing, Inc., may require an advance payment as deemed necessary.  Deposits may be required on larger projects.  All orders over $10,000 shall require a 25% deposit prior to order processing. If terms net 30 are extended and not made, the customer shall be responsible for any collection fees incurred in obtaining full payment.  COD is not available on custom orders.

There shall be a late payment charge of, 1.5% (one and a half percent) per month, or such lesser rate as is allowed by applicable law, for payments more than 30 (thirty) days past due.


Unless specific instructions are given, shipment will be made at the discretion of Access Marketing, Inc., via method deemed most suitable and economical to the customer.  Access Marketing, Inc., is not responsible for damage suffered in transit.  All products are shipped at the purchaser’s risk and are considered in acceptable condition when accepted by the transportation company.  Purchaser should file claims immediately with the carrier for loss or damage.

Inspection by Purchaser:

Purchaser shall carefully inspect all deliveries of products as they are received and report any discrepancy in writing to Access Marketing, Inc. within 10 business days of delivery date.  Failure by Purchaser to inspect and report any order discrepancy or irregularity shall constitute a waiver of nonconformity that was reasonably discoverable by such inspection.

Partial Shipments:

Access Marketing, Inc. reserves the right to make partial shipments.  Partial shipments are to be paid on standard terms upon receipt of invoice.


No returns are allowable without prior consent and specific shipping instructions issued by the factory along with a return authorization number to be clearly marked on the package.


Cancellations are subject to charges for labor and materials for work completed at time of cancellation.

Change orders:

Any change or changes in orders must be in writing and are subject to approval and cost adjustments by Access Marketing, Inc.

Rush Orders:

Any order that requires special scheduling outside of normal delivery schedules at the time of order entry may be subject to additional charges.

Phone Orders:

Only initiation of the order process will be accepted by phone. Orders will not be processed without receipt of written authorization to proceed from Purchaser, via e-mail or fax.

Over-runs / Under-runs:

For all orders it is understood that an under or over run of 10% is acceptable to the Purchaser.  Billing will be adjusted to reflect the actual quantity shipped in the case of orders outside these bounds. Billing will not be at the price for the original order, but at the actual quantity shipped.


A signed/approved production proof is required prior to release of order to production.  The computer-generated proof is a good representation of how the color will appear on the final product; however, it is not a final match.  Color(s) designed will be matched as closely as possible.  Certain ink colors can vary after some production processes.  Therefore, exact PMS color matches cannot be guaranteed.


    1. Access Marketing, Inc. products are manufactured using the finest materials, equipment, and modern techniques available.  Close personal attention is given to each order to assure it conforms to specifications and our own high standards.  Each order is inspected at every stage of the production process to assure the desired results. Access Marketing Inc. warrants all merchandise to be free from defects in material and workmanship, and will promptly replace unsatisfactory items. Reference the Inspection by Customer section of Terms & Conditions for complete details of the return process.
    2. Warranty is limited to replacement of defective merchandise returned to Access Marketing, Inc.. Approval by factory is required prior to return of merchandise.  A return authorization number issued by the factory must be clearly marked on all returned boxes and packing slips for those boxes.
    3. If merchandise is not returnable to factory due to use and distribution by Purchaser, then the Purchaser will be considered as having received full value of order.
    4. These terms, conditions and warranty information constitute the entire agreement between Access Marketing, Inc. and the Purchaser of its products and services.  No amendments of these terms and conditions shall be valid unless made in writing and signed by the duly authorized representative of Access Marketing, Inc. and the Purchaser.

Privacy Notice:

Effective Date: June 25, 2021

This privacy notice discloses the privacy practices for (website address). This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing.  We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information:

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Notification of Changes

Whenever material changes are made to the privacy notice specify how you will notify consumers.

Other Provisions as Required by Law

Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888-859-2061 or via email.

Cookie Policy:

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy above.
Your consent applies to the following domains: www.frontdesksupply.com

What are cookies ?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

Our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely on our https://shop.frontdesksupply.com/.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences ?

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.


We use a 3rd party applications called Albacross.


Information about Albacross’ processing of your personal data


We inform you regarding the processing of personal data on behalf of Albacross Nordic AB (“Albacross”).


Information collected from cookies set in your device that qualify as personal data will be processed by Albacross, a platform offering visitor identification and ad targeting services with offices in Stockholm and Krakow. Please see below for full contact details.


The purpose for the processing of the personal data is that it enables Albacross to improve a service rendered to us and our website (e.g “Intent” service), by adding data to their database about companies. The Albacross database will in addition to “Intent Data” be used for targeted advertising purposes towards companies and for this purpose data will be transferred to third-party data service providers. For the purpose of clarity, targeted advertising regards companies, not towards individuals.


The data that is collected and used by Albacross to achieve this purpose is information about the IP address from which you visited our website and technical information that enables Albacross to tell apart different visitors from the same IP address. Albacross stores the domain from form input in order to correlate the IP address with your employer.


For full information about our processing of personal data, please see Albacross’ Privacy Policy.


Albacross Nordic AB
Companyreg. no 556942-7338
Tegelbacken 4A
111 52 Stockholm, Sweden